Informational Guide to Denver Airport - DEN - NON OFFICIAL

Denver Airport Terminal

All the information featured on this page was compiled and written by David Enrich, a renowned expert in aviation and airport guides since 1999.

Denver International Airport’s (DEN) Jeppesen Terminal stands as the gateway for over 80 million annual passengers, serving as the central hub for check-in, baggage, security, and ground transportation before seamless connections to three midfield concourses (A, B, C) via pedestrian bridge or automated train. Covering 2.6 million square feet, its signature white Teflon-coated fiberglass roof peaks dramatically, spanning 165 feet high and supported by 92 catenary cables—inspired by Colorado’s snowcapped Rockies and Plains Native American teepees.

Tip: Download the free FlyDEN mobile app for interactive maps, real-time wait times, and parking spots to streamline your airport navigation.

History and Origins

Construction began in September 1989 to replace the capacity-constrained Stapleton Airport, with DEN opening on February 28, 1995, after a $4.5 billion project—the largest airport by land area in North America (53 square miles). Named for Elrey B. Jeppesen, Denver resident and aviation legend who created the first standardized air charts in the 1930s, revolutionizing safe navigation for pilots worldwide. A dedicated exhibit and bronze statue on Level 6 north end chronicle his legacy, including his barnstorming days and Jeppesen Sanderson company founding. Delays from underground train construction fueled conspiracy theories about its artwork and secretive baggage system, but today it thrives as a model for efficient mega-hubs.

Tip: During layovers, snap photos at the "Blue Mustang" statue outside or explore the Level 6 Jeppesen exhibit for aviation artifacts—no extra time needed.

Terminal Description and Levels

Jeppesen spans six levels, with passenger focus on Levels 5-6 amid ongoing Great Hall expansion (through 2027) adding check-in capacity and public spaces. Level 6 (Departures/Upper Roadway): Airline ticket counters split east (United, Southwest, Frontier) and west (American, Delta), international arrivals hall, food court (temporarily limited), pedestrian bridge to Concourse A, and rental car shuttles. Level 5 (Arrivals/Mezzanine): Baggage claim carousels (17 total), north/south TSA security (with CLEAR/PreCheck), shops, some ticketing during renos, and AGTS train station to B/C concourses (every 2 minutes, 6-min ride). Lower levels (1-4) house parking garages and ground transport. The terminal’s Great Hall buzzes with natural light flooding through skylights.

Tip: Choose east security for United-heavy flights (shorter lines); west for others—check app for live waits and avoid peak 5-8 a.m./4-7 p.m.

Shops and Restaurants

Pre-security, find 25+ outlets in the Great Hall: Colorado-themed souvenirs at Tattered Cover Book Store, tech gadgets at InMotion, duty-free for international (perfumes, liquor), newsstands, and grab-and-go like Starbucks or Kabod Coffee (open 4 a.m.-midnight). Dining skews quick-service: Breckinridge Brewery for local IPAs and burgers, Urban Burrito, or Chick-fil-A. Post-security options expand in concourses (100+ total, from ramen to steakhouses). Many spots offer mobile ordering via app.

Tip: Stock up on altitude-acclimation snacks like hydration chews or oxygen cans pre-security; pair with local brews but limit alcohol at 5,280 feet elevation.

VIP Lounges and Facilities

Terminal lounges are limited—most await post-security: United Club (Concourse B near B32/B60), Delta Sky Club (A), Admirals Club (A near A34), Centurion Lounge (C32, premium dining), with Capital One Lounge debuting in A soon. Access via elite status, day passes ($59+), or first/business class. Terminal extras: Multi-faith prayer room (Level 6 east), USO Lounge for military (Concourse A bridge, free snacks/showers). Facilities: Unlimited free Wi-Fi ("DEN Public," connect instantly); ATMs (Wells Fargo, Chase on Levels 5-6); no public lockers—use oversized baggage storage ($40+/day at claim); pet relief areas outside doors and Level 5; currency exchange near international arrivals.

Tip: USO welcomes all uniformed service members/extended family—great for showers after red-eyes.

Family and Accessibility Services

Families enjoy dedicated nursing suites (Concourse A opposite A49, B near B20, C near C30) with rocking chairs/privacy, family restrooms everywhere (changing tables, outlets), and kids’ play zones in B/C (interactive climbing, screens). PMR support: Free wheelchair service (book 72+ hours via airline: 800-688-1333), escorted curb-to-gate, accessible parking/shuttles/trains/elevators, TTY phones, and visual paging. Oversized strollers OK through security.

Tip: Request family pre-boarding at gates; nursing rooms have outlets for pumping—arrive early for priority lanes.

Security, Baggage, and Lost Items

Dual TSA checkpoints (North Level 5 near A-bridge, South near train) feature ID scanners, body imaging, CLEAR ($209/year fast-track), and TSA PreCheck ($78/5 years)—lines average 15-30 min, up to 60 peak. Liquids 3-1-1 rule applies. Baggage: 20 claim belts on Level 5; tag brightly and track via airline apps. Lost & Found at Jeppesen Level 1 northeast (719-528-2800, open 24/7) or online form at flydenver.com—items held 30-90 days.

Tip: AirTag/Samsung SmartTag bags; report losses within 1 hour of claim for best recovery odds.

Check-In and Boarding

Level 6 counters handle most check-in (some Level 5 during renos); kiosks/self-bag drops for bags without fees (United/Frontier charge $40+ first bag). International check-in east side. Boarding: Mobile passes OK; walk to A-gates (15-20 min) or train to B/C (non-transferable tickets). Gates post-security only.

Tip: Drop bags 4+ hours early to beat lines; use airline apps for zone alerts and standby lists.

Destination Airlines Duration (Direct) Concourse Notes
Las Vegas (LAS) Southwest, Frontier, United, Spirit  1h 50m B/C 50+ daily; party hub
Phoenix (PHX) American, Southwest, Frontier  1h 40m C/A Year-round sun
Los Angeles (LAX) United, Delta, Southwest, American 2h 20m A/B Beach gateway
Chicago O’Hare (ORD) United, American 2h 30m B Midwest hub

Distance inside the terminal

Distances in that terminal can be huge. Please, check walking times here: 

Walking times from security check to gates: 

To concourse A: around 10 minutes. 
To concourse B: around 10 minutes. 
To concourse C: around 10 minutes. 

Times are high so we recommend arriving at the Airport with time. 

Transfer between concourses

There’s an underground train system that connects all three concourses.

Please note that concourses B and C are only accessible by train.

Video Guide

Location Map